Man Narrates How His Sick Nephew Died At A Chivi Tollgate After Being Denied Emergency Entry

A social media user has narrated the heartbreaking story of how his sick nephew died at a Chivi tollgate after being denied emergency entry.

The user sent the message via secret links, which allow people to send messages to the person who shares the link while remaining anonymous.

Man Narrates How His Sick Nephew Died At A Chivi Tollgate

The unidentified man detailed the fateful day he lost his nephew in an avoidable death. On 29 June, the anonymous sender’s nephew was poisoned. On getting to a local clinic, the family was referred to the general hospital.

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They then set off and passed through the tollgate at the Chivi Turnoff, 45 km from Masvingo. The anonymous user narrated:

“So vakawana paine long queue ndokukumbira way and the police officer called his supervisor to approve them to use the emergency boom, but the supervisor refused. My brother stayed there for 25 minutes until my nephew died there at the TOLLGATE.

“I am so sad how people live with such bad customer service in a big company like ZINARA. My brother wanted to pay; he didn’t want to pass for free. This matter disturbs me. Maybe if they let him pass, my nephew could have survived. He was only 13.”

Nephew Died Chivi Tollgate — *Man Narrates How His Sick Nephew Died At A Chivi Tollgate After Being Denied Emergency Entry [Image: Sunday Mail]*

Pain And Anguish

The story broke people’s hearts online.

Momager:

“I have never understood why Zimbos are mean to each other, especially when an emergency is evident! Then again, we have @zinaraZW milking from tollgates for roads that are barely repaired…”

Masuwo:

“@zinaraZW huyaiwo mutsanangure mashandiro emutemo in case of emergencies like this where life is under threat. @nickmangwana pindiraiwo ndimi munotombotaura nevanhu.”

Phan:

“Yet Zanu-branded cars pass through the emergency gates 😠”

Schucky:

“Customer service is a myth in Zimbabwe, the customer is always on the begging end for whatever service even though they’re paying. It’s sad!”

Magneto:

“The sad thing is the first health facility was supposed to have an ambulance; that’s problem number one. Secondly, if the emergency gate can’t serve in such situations, then why is it there?”

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