New inDrive Rules Could Lock Out Thousands Of Zimbabwean Drivers As Govt Sets Tough Conditions

Zimbabwe Govt Targets inDrive With New Rules, Drivers Face 5-Year Licence Requirement

Zimbabwean drivers could face stricter requirements to work for e-hailing platforms such as inDrive, with the Government proposing a minimum age of 21 and at least five years of driving experience. The proposed regulations could also introduce special permits, citizenship requirements and additional passenger verification measures.

The Ministry of Transport and Infrastructural Development is proposing the changes as part of efforts to strengthen oversight of e-hailing services and ensure compliance with transport and tax laws.

The proposals are expected to be finalised by December 2026. However, they are not yet implemented regulations.

Five-Year Driving Experience Requirement For inDrive Drivers

Under the proposed rules, anyone seeking to become an e-hailing driver would need to be at least 21 years old and have held a valid driver’s licence for a minimum of five years.

Applicants would also need a defensive driving certificate and a medical fitness certificate.

In addition, drivers would be required to obtain a special e-hailing driver’s permit. The proposals also state that drivers must be Zimbabwean citizens.

These requirements could significantly affect people hoping to join platforms such as inDrive as a source of income.

New Passenger Safety Rules And Registration Requirements

The proposed regulations would also introduce new safety obligations for e-hailing companies.

Platforms would be required to provide emergency buttons, real-time trip tracking and a 24-hour safety response centre.

Drivers would undergo identity verification, while passengers would have to register using their full names and verified mobile numbers.

Those paying cash or travelling between 9pm and 5am would need to provide their national identity or passport details. Children under 18 would not be allowed to open their own accounts.

Government Proposes Three-Year Accreditation For E-Hailing Platforms

The proposed changes would also affect companies operating e-hailing services in Zimbabwe.

All platforms would need Government accreditation, which would remain valid for three years. Foreign operators would be required to register locally and appoint a representative in Zimbabwe.

If implemented, the regulations would introduce significant changes for both drivers and passengers using e-hailing services. However, the proposals are not yet law, and December 2026 remains the expected timeframe for the regulations.

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