Bad News for Zimbabwe StarLink Users: Elon Musk Pulls The Plug On Zimbabwe Services

Starlink Disables Services in Zimbabwe?

In a shocking move, Starlink has disabled its services in Zimbabwe.

Starlink is SpaceX’s low-latency broadband internet system that utilizes a constellation of low Earth orbit satellites.

Starlink’s Satellite Internet in Zimbabwe: Usage Despite Lack of License

Starlink, owned by billionaire Elon Musk, is expanding its presence in Africa. The internet service provider has already received approval for usage in countries like Zambia, Malawi, and Mozambique. However, Zimbabwe has yet to grant Starlink a license to operate within its borders.

Nevertheless, despite its lack of legal authorization, people in Zimbabwe have been purchasing Starlink kits and using the satellite internet service.

Since the satellite internet provider is still illegal in Zimbabwe, those who have acquired Starlink are poised to have their services disabled.

Also Read: Zimbabwean Government Addresses Starlink Operation Status Amid Internet Access Concerns

Entrepreneur Raises Alarm: Kuda Musasiwa Shares Starlink’s Email on Service Disruption

The shocking development came to light after Zimbabwean entrepreneur Kuda Musasiwa shared a screen shot email he had received from the internet service provider.

According to the message from Starlink, local telecommunication authorities have instructed Starlink to disable its services in Zimbabwe. Zimbabwe is still recognized as an unauthorized territory.

“You are currently using Starlink in an unauthorized territory. Local telecommunication authorities have instructed Starlink to disable your services.

As described in your Terms of Service, Starlink does not guarantee when or where its Mobile or Mobile Priority Services Plans will be available. Use of such services is dependent on many factors, including obtaining or maintaining the necessary regulatory approvals which are subject to change. We regret any inconvenience this may cause you”, reads part of the message.

Options for Users: Starlink Offers Pause or Relocation Services

The Starlink message also stated that those who have Starlink routers may pause their service or, alternatively, use the Starlink service in an authorized area.

“You may pause service and billing by following the instructions here or continue service and use your Starlink service in an area we currently serve (see map here). If you opt to pause service, you can reach out to support and we will issue a service credit for any remainder of the current billing period.”

Local “Authorities” have instructed us to disable your service.

Kwachu!! Ironically this means that even ZBCs and Ministers starlinks will now be disabled. 🤣.

Kwachustan is a crime scene. pic.twitter.com/JAc4Dsyusd

— K (@begottensun) March 27, 2024