Yoghurt Recall: Dairibord Apologises After Complaints Flood In
Dairibord, one of Zimbabwe’s largest dairy producers, has apologised and launched an urgent recall of its Yummy Yoghurt. The move comes after customers reported the product was spoiling well before its expiry date.
Dairibord Zimbabwe (Private) Limited made the announcement on Tuesday, 7 October 2025. The company posted an “Important Notification” on its official social media page, confirming it had received multiple complaints.
Customer Complaints Spark Urgent Investigation
According to the public notice, Dairibord’s Quality Assurance team confirmed it had received numerous reports.
“Our Quality Assurance team has confirmed receipt of complaints of Yummy yoghurt product spoiling prematurely, resulting in an unacceptable product experience. This is under urgent investigation,” the company said.
The dairy producer stated that the issue was being taken seriously and emphasised the importance of protecting consumer trust.
A Sincere Apology And Immediate Recall
Dairibord has instructed all customers with the affected yoghurt to return it immediately. The company promised replacements would be provided at its sales shops.
In its official apology, the company stated:
“We sincerely apologise for this inconvenience and the disappointment this has caused to our loyal customers. The trust you place in the Dairibord brand is paramount. If you are in possession of this product, please return it to the nearest Dairibord Sales Shop for product replacement.”
The company stated that it was investigating the cause of the issue.
How To Contact Dairibord
Dairibord urged customers to reach out with any additional concerns.
“We appreciate your continued trust in Yummy yoghurt and Dairibord products, and encourage any customer with concerns or feedback to contact our Customer Care team on:
WhatsApp: +263 779420404
Landline: +263 8688002245
Email: [email protected],” the company added.
The dairy giant thanked the public for its support and pledged to restore consumer confidence in Yummy Yoghurt.
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The post Dairibord Apologises And Issues Urgent Recall After Yummy Yoghurt Complaints appeared first on iHarare News.
